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Ticket Pickup Information



For certain events, it is EXTREMELY important that you pick up your physical ticket at the corresponding box office. To see the method of fulfillment for your event, please see below. Failure to follow instructions will result in denied entry and ALL sales are final – NO REFUNDS.
Please print or have your order confirmation number available on your mobile phone when coming to pick up your tickets.

New York Events

1. Pick up information for Audubon, Serenity and Cornucopia Majesty ONLY:

During these Times:

Mon. – Fri.

June 11 – June 15:11:00am6:00pm
June 18 – June 22:11:00am6:00pm
June 25 – June 29:11:00am6:00pm

Sat. & Sun.

June 30 – July 1:10:00am5:00pm

Mon. & Tue.

July 2 – July 3:11:00am6:00pm

Wed. – Independence Day

July 4:11:00am6:00pm

2. Pick up information for Infinity Yacht ONLY:

In order to expedite check in on 4th of July we will have your boarding packages available for pick up. Your boarding packages will include your boarding passes and wristbands necessary to join us onboard the yacht.

These packages will be available STARTING Thursday, June, 28th 2018 and everyday till 4th of July from 12pm to 5pm (EST). We strongly encourage all guests to come to our offices at Pier 40 (353 West Street New York, NY 10014) prior to July 4th to pick up your boarding packages for your Independence Day Cruise.
Please print or have your ticket available on your mobile phone when coming to pick up your boarding package.

Fourth of July will be a very busy evening, to avoid waiting in extra lines, we strongly encourage you to come pick up your boarding package in advance but they will also be available on July 4th from 11am till boarding.

If you have any questions please email us at NYEvents@hornblower.com or do not hesitate to contact our team at 855-298-4395.

3. The following events are Print at Home / E-Tickets. You don’t need to pick up your tickets. You can show your e-ticket on your smartphone or feel free to print out.

  • The Amberjack V
  • The Great Point
  • The Bay State